Email inbound

An email source can receive supported lead emails and turn them into Airlead records. Airlead must configure the receiving address and authenticated email provider callback for the workspace. This is not a general email API. Do not call the provider callback directly from a supplier system.

When to use email

the supplier cannot send HTTPS JSON
volume is low enough to monitor parsing
the email format is stable
missing structured values can be reviewed

Prefer a source webhook for reliable field values, explicit consent metadata, stable external IDs, and predictable error handling.

Before production

Provide representative synthetic email samples.
Agree on sender addresses and authentication.
Map subject and body values to person and interest fields.
Test repeated-message behavior.
Verify malformed and missing-field handling.
Confirm that real customer data is not forwarded to an unapproved address.

If the partner can support JSON, continue with Lead ingest.