> ## Documentation Index
> Fetch the complete documentation index at: https://docs.airlead.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Persons & interests

> Understand why Airlead separates a contact from each product-specific request.

# Persons and interests

## Person

A person represents one contact across your workspace. It can hold:

* name and address
* email and phone numbers
* consent status and legal basis
* assignments and activities
* links to one or more interests

Correct person data carefully because it may be visible in several channels, lists, and transactions.

## Interest

An interest represents one request by a person for a specific product. It holds:

* the product
* qualification field values
* request and quality status
* routing readiness
* exclusive or multi-delivery policy
* delivery limits and transaction links

Airlead evaluates and distributes interests—not bare person records.

## Example: one person, multiple interests

```text theme={null}
Person: Maria Example
├── Interest: Solar, created in March
├── Interest: Heat pump, created in June
└── Interest: Solar, created again in September
```

Whether the September request is valid, an idempotent replay, or a duplicate depends on its external ID and the workspace's duplicate rules.

## Why Airlead keeps them separate

This separation allows:

* contact corrections without rewriting product answers
* different qualification fields for each product
* independent routing and delivery history
* several requests from the same person over time
* precise duplicate handling

## Common questions

### If the same email appears again, does Airlead create another person?

Not necessarily. Source configuration, external IDs, and duplicate detection determine whether Airlead reuses, updates, accepts, or rejects data. See [Prevent duplicates](/guides/lead-capture/deduplication).

### Can one interest be delivered to several buyers?

Yes, when its delivery policy is **Multi** and delivery slots remain. **Exclusive** interests are intended for one winning buyer.

### What does routing-ready mean?

It means the interest is prepared for delivery evaluation. It does not guarantee delivery: buyer criteria, pool access, capacity, channel settings, and Airlead AI still apply.

Next: [Products and fields](/guides/records/products-fields) · [Understand channels](/guides/channels-delivery/overview) · [Understand transaction states](/guides/transactions/lifecycle)