> ## Documentation Index
> Fetch the complete documentation index at: https://docs.airlead.de/llms.txt
> Use this file to discover all available pages before exploring further.

# Records overview

> Understand the workspace-wide database behind channels and lists.

# Records overview

**Records** is the shared database of people, companies, and product-specific interests in your workspace.

Channels and lists do not create separate copies of this core information. They provide different ways to distribute or work with the underlying records.

## Record types

| Record       | What it represents                                        | Example                    |
| ------------ | --------------------------------------------------------- | -------------------------- |
| **Person**   | One contact and their identity, contact, and consent data | Maria Example              |
| **Interest** | One person's request for one product                      | Maria's solar request      |
| **Company**  | An organization associated with your work                 | Example Installations GmbH |

## Records are not channels or lists

* A **record** stores information.
* A **channel** controls how eligible interests are distributed in Markets.
* A **list** organizes records for a team process in Company Platform.

The same person can therefore appear in Records and in one or more operational contexts without becoming a different person.

## Find and inspect records

Use **Records** in the sidebar to open:

* **Persons** for contact and consent information
* **Interests** for product, qualification, quality, and routing state
* **Companies** for organization records

Open a record to inspect its related interests, activity, assignments, and transactions.

## When to use Records

Use Records when you need to:

* find everything known about a person or company
* inspect all interests regardless of channel or list
* correct shared contact information
* investigate potential duplicates
* understand the history behind a delivery

Use a channel or list when you need to perform work for a specific distribution setup or team process.

Next: [Persons and interests](/guides/records/persons-interests) · [Lists](/guides/records/lists) · [Prevent duplicates](/guides/lead-capture/deduplication)